Online Shop FAQ
Are my credit card details safe?
Yes, your credit card details are NEVER stored on our website. All our online credit card payments are processed securely thru PAYPAL gateway.
What is PayPal?
PayPal is the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere.
Do I need a PayPal Account?
No you don't need a PayPal account to pay for goods on our website. In the checkout process you will be directed securely to the PayPal page. Here you can choose to pay with a PayPal account or just below this section you can choose to Pay with Credit Card directly. See image below, click on image for larger view.
Is PayPal safe to use?
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant (Kiteaction Australia)
Why use PayPal?
• Make purchases or send money with PayPal – it’s free
• Shop and pay conveniently by saving your information with PayPal (optional)
• PayPal is accepted by millions of businesses worldwide
How much is Shipping and Handling?
All orders over $500 (inc GST) have free shipping and handling. All orders less than $500 (inc GST) attract a flat $10 shipping and handling fee. This applies to shipments to major Australian cities including surrounding areas.
To more remote locations, please call us and we will quote a freight rate to you.
No GST to be paid for export orders. Please contact the shop for details on the cost for shipping and handling to your country.